General Conditions

Last amended on 15 December 2009. All older versions are therefore null and void. All FAQ’s and Policies remain fully in force and apply supplementary to these General Conditions. In those cases where a FAQ or Policy conflicts with these General Conditions, these General Conditions shall prevail.

1. General
a. VOLUNTEERS WEBSITE OF PRA INTERNATIONAL (including all sub-sites and sister sites and sections of such) is a free service of PRA International, hereinafter called ‘PRA’. The use of MyPRA is open and free to anyone, on the condition they have not been denied access to PRA. The user, hereinafter called the ‘User’ or ‘volunteer’, declares that when using MyPRA they explicitly agree to all the terms and conditions in this document.
b. The user must at all times observe the so-called ‘netiquette’: the general rules for decency and polite behaviour on the internet. Furthermore, the user must read - and comply with - the general conditions, the house rules that are set out in the general FAQ's, and where applicable the specific FAQ's about the various sections of the VOLUNTEERS WEBSITE OF PRA INTERNATIONAL. The user is not permitted to behave in such a way that causes nuisance for other users. Violation of this rule can lead to temporary or permanent exclusion from sections of MyPRA or PRA International as a whole.
c. PRA reserves the right at any time to deny a user, without notification of the reasons for such, access to MyPRA – both wholly or partially and temporarily or permanently. Use of the services of PRA at any time during a period of denied access is NOT permitted and is deemed by law to be a criminal offence.
d. No rights can be derived in any way whatsoever from MyPRA and the use of such.

2. Registered users
a. A registered user (volunteer) is a user who has registered a user name (e-mail address) by way of a free registration. These users are also referred to as volunteers. These users have a free MyPRA account.
b. The user must handle the account made available to him/her carefully, and shall be responsible for misuse by third parties of his/her account, unless there is a case of gross negligence on the part of PRA International.
d. The user can be legally prosecuted if he/she attempts to gain unauthorised access to secure sections of MyPRA or its services and/or systems, or as a volunteer sabotages PRA International through defacing, (D)DoS attacks, and other forms of computer crime.
e. The user declares that when their profile was generated they were aged at least 18 or over.

3. Liability
a. A volunteer is both fully and jointly and severally liable for all damages, direct or indirect, and both material and immaterial, that result from the actions or conduct of the user.
b. Although the greatest possible care was observed during the construction of this website, PRA International offers no guarantee whatsoever in relation to the correctness or accuracy of any data, information, software, and other sections of the VOLUNTEERS WEBSITE OF PRA INTERNATIONAL, nor in relation to the suitability of such for any purpose, any situation, or any application. No rights can be derived, for any reason whatsoever, from the data, information, software, and other forms of use or processing of this website.
c. PRA International is not liable for any damages, losses, or other consequences that might arise out of the use of the data, information, software, methods, tools, and other forms of use of this website.
d. PRA International shall make every reasonable effort to protect its server park against loss and/or any form of wrongful use.
e. PRA International cannot be held liable for the loss of data or information.

4. Rights of MyPRA and prohibition provisions
a. PRA International expressly reserves the right to deny users and volunteers, without notification of the reasons for such, access to MyPRA, both wholly or partially and temporarily or permanently.
b. A volunteer is at all times entitled to cancel his/her account without notification of the reasons for such. A user can do this themselves by deleting their profile and sending an e-mail to volunteer@praintl.com with the subject line: Deregistration PRA. Clearly state your name and date of birth.
c. PRA International expressly reserves the right to change, distribute, or remove the layout and/or content of messages, reactions, or any other form of content whatsoever, and to add or remove features and options.’
d. Misuse, of any form whatsoever, of MyPRA and the services associated with such can result in exclusion from PRA International, MyPRA, or sections of VOLUNTEERS WEBSITE OF PRA INTERNATIONAL, either temporarily or permanently, without notification of the reasons for such.

5. Copyright
a. All rights are explicitly reserved. Except for the downloading and printing of offered information for personal usage, or otherwise insofar as this is specifically stated by PRA International and/or express written permission has been given for this, the copying, reproduction, or any other form of distribution or publishing whatsoever of the content of this website and its sections, either wholly or partially, is prohibited. The copying of images, news, or other messages from PRA International without prior written permission is expressly forbidden.

6. Google Analytics
a. This website makes use of Google Analytics, a web analysis service that is offered by Google Inc. (“Google”).
b. Google Analytics makes use of “cookies” (text files that are installed on the computer of the user) to help the website analyse how users use the website. The information generated by the cookie about the use of the website (including the IP address) is transferred to Google and stored by Google on servers in the United States. Google uses this information to monitor how the website is used, to compile reports about the website activity for website operators, and to offer other services in relation to website activity and internet usage. Google may pass this information on to third parties if Google is legally obligated to do so, or insofar as third parties process this information on behalf of Google. Google shall not combine the IP address with other data which Google has in its possession. You can block the use of cookies by selecting the relevant settings in your browser. We would like to point out, however, that if you do so you may not be able to use all the features of this website.
c. By making use of this website, you give your permission for the processing of the information by Google in the way and for the purposes as described above.

7. Processing of personal details/ Privacy Policy
a. PRA International shall not use the personal details entered by the user for any other commercial purpose than the exploitation of the websites, sub-sites, and services of PRA International. PRA International shall use the personal details for postal mailings, SMS mailings, and e-mail mailings for the purpose of maintaining contact with its volunteers.
b. Personal details shall not be disclosed to any other parties or processed in any other way than those stated in this document, unless otherwise is expressly stated in connection with various promotional activities.
c. This information will, of course, be treated confidentially. The details entered in the registration forms will be stored in files (notification numbers of the College Bescherming Persoonsgegevens (Dutch Data Protection Authority): M1006131, M1006155, and P-0016976.)

8. Unforeseen circumstances and final provision
a. Decisions concerning all cases and situations not provided for by the general conditions or various FAQ’s shall be taken by the management of VOLUNTEERS WEBSITE OF PRA INTERNATIONAL. The decisions taken shall be definitive. Correspondence about such will only take place if and insofar as the management of VOLUNTEERS WEBSITE OF PRA INTERNATIONAL considers such desirable.
b. PRA International reserves the right to change these conditions at any time. The user has a personal responsibility to regularly read these terms and conditions.
c. If the user does not agree to the provisions in the General Conditions, the user shall not be permitted to make any use whatsoever of the services of PRA International.
d. Terms and conditions placed by the users themselves shall be considered strictly as content and have no value whatsoever other than textual. In no way whatsoever shall they form an agreement and in no way whatsoever shall they establish conditions. The only agreed terms and conditions between PRA International and the user are the terms and conditions as set out in this document.

Disclaimer

The completion of a registration form does not obligate you in anyway whatsoever. This information will, of course, be treated confidentially. The details entered in the registration forms will be stored in files (notification numbers of the College Bescherming Persoonsgegevens (Dutch Data Protection Authority): M1006131, M1006155, and P-0016976.)

Questions and complaints
If you would like to ask any questions before, during, or after your participation, do not hesitate to get in touch with us.

• During the medical screening, you can ask any questions you might have to the examining physician.
• In the period between your medical screening and your stay in the clinic you can contact the Recruitment Office by telephone. Tel: 0900 - 22 55 77 2.
• Once you are staying in our clinic, you can put your questions to the medical research assistants (MRAs), hostesses, team leader, or doctors on your ward.
• When the study has finished, you can contact the Recruitment Office.

During your contact with PRA, from the recruitment to the post-screening, you might have complaints of either a medical or a non-medical nature. You should report any medical complaints immediately to the medical staff. You can discuss any dissatisfaction about non-medical issues with the responsible MRA, team leader, or doctor. Should you still not be satisfied, then you can submit a complaint, preferably in writing, to the Director Clinical Operations PRA, Postbus 200, 9470 AE Zuidlaren.